I installed the new Mac OS X on my Powerbook G4 yesterday, and Tiger rocks! I added the new iLife and iWork as well. They also rock! Oh, and I added an airport extreme card and got an airport express. This is my last week as a student, so I'm taking advantage of Apple's student discount. It all just works. I'm a Mac fanatic, but even I feel like a kid at Christmas time!
When I moved into my new office and set up my new HP last month, and ran through all the checks and install verifications and appropriate nasty disclaimers, it worked great - for about four minutes. Then, something happened. Something attacked. Something swarmed the computer the instant I tried to move around online and the computer slowed and bogged and cluttered and crashed, and multiple restarts and debuggings only brought up only a flood of pop-up windows and error messages and claims of infestation of this worm and that Trojan horse and did we want to buy McAfee antivirus protection for $39.95?
I’m not a computer expert, but here is my big obvious question: Why do people put up with this? Why is there not some massive revolt against Microsoft? Why is there not a huge contingent of furious users, demanding the Windows monster be sacrificed at the altar of decent functionality? There is nothing else like this phenomenon in the entire consumer culture. If anything else performed as horribly as Windows, and on such a global scale, consumers would scream bloody murder and demand their money back and there would be some sort of investigation, and class-action litigation. Imagine it: “Here is your brand new car, sir.” You drive it off the lot, and suddenly, the new car shuts off. The new car barely starts again and then only goes about 6 miles per hour and it belches smoke and every warning light on the dashboard is blinking on and off and the tires are screaming and the heater is blasting your feet and something smells like burned hair. You hobble back to the dealer, who only says, “Sorry, we thought you knew - that's the way they all run. Enjoy!” Would that not be the last time you buy a Ford?